New Complete Care New Health Benefits

We want to thank everyone for attending the union cookout and we hope everyone enjoyed the food and the giveaways. As you are aware, we are having issues with Complete Care and the new insurance they rolled out this week. We want to reassure everyone that we are on top of the issue and we are addressing it. There are several unanswered questions and confusion with regards to the rollout and the communication from Complete Care so we are trying to clarify some of this for you.

Health Insurance with New Owner:

• There is a moving target with regards to the transition to the new owner since the State Board of Health and the State Attorney General have not signed off yet on the sale. We expect this to happen but no solid date yet.
• There will be no insurance change prior to that approval so it will not be effective October 1.
• If the approval is mid-month, Complete Care is working with HMH to make sure your current insurance remains in effect until 11:59pm of the last day of the month then Complete Care Insurance would kick in at 12:00am
• There will be no lapse in coverage
• After reviewing the Benefit Guide from Totalplan Concepts, the proposed medical options are not “comparable” to what is presently being provided by HMH.
• We are meeting with Complete Care Management next Thursday, October 6, to address these issues
• It’s the Unions position that it is not reasonable to simply enroll employees without help to determine what the benefits and that the proposed new medical plans need to be done in Spanish as well since a majority of our members speak only Spanish.
• A membership meeting will be held at a date to be determined after we meet with Complete Care so that we can update all members and explain the benefits
• If you have questions that you would like for us to address next Thursday, please provide those to us ASAP so that they can be addressed with complete care.
• You received notice from HMH with regards to the bonus of $500 for FT, PT and Per Diem if you remain with HMH until the transition is complete. We also bargained new language with HMH that any current employee in the bargaining unit will have one-hundred and twenty days (120) after the completion of sale to transfer to a similar open position at Palisades Medical Center and maintain seniority at 100%. Salary and benefits shall be consistent with Palisades applicable CBA.

We will continue to send updates via text, email, and newsletter. Please stay alert for upcoming messages. We need everyone’s support. Get involved by attending the meetings, share updates with your co-workers.

Local 5097 Executive Board